Privacy Policy

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Effective Date: November 1st, 2024

At Metrotel Networks INC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our telecommunications texting services ("Service"). By using our Service, you agree to the terms of this Privacy Policy.

When you use our telecommunications texting service, we may collect the following types of information:

• Personal Information: This may include your name, phone number, email address, and other contact details you provide.
• Message Content: We may collect the content of your text messages, including the sender and recipient information, text content, and any other data shared through the Service.
• Usage Data: This may include data related to your use of the Service, such as timestamps, message delivery status, device information, IP address, and other technical information.

We use the information we collect for the following purposes:

• Provide the Service: To send and receive text messages and manage your communications.
• Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
• Service Improvement: To enhance the functionality, performance, and security of the Service.
• Compliance and Legal Obligations: To comply with applicable laws and regulations or to respond to lawful requests from authorities.

We do not share your personal information with third parties except in the following situations:

• Service Providers: We may share your information with trusted third-party vendors or service providers who help us operate our Service, such as cloud hosting providers, analytics partners, or communication platform providers.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

We retain your personal information and message data only as long as necessary to provide the Service and for any legal, accounting, or reporting purposes. When it is no longer needed, we will securely delete or anonymize the information.

We implement reasonable security measures to protect your personal information and ensure the confidentiality of your messages. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have certain rights regarding your personal information, including:

• Access: You can request to view the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal data, subject to applicable legal requirements.
• Opt-Out: You may choose to opt out of receiving certain text messages, such as promotional or marketing communications.

To exercise these rights, please contact us at [contact information].

Our Service may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to our Service and does not cover the practices of third-party services. We encourage you to review the privacy policies of any third-party sites or services you visit.

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Metrotel Networks Inc

1 Commercial Avenue, 

Garden City, NY 11530

e: info@metrotelnetworks.com